Delivery Information

The OVERALL TIME for delivery is the Combination of :- A) Production Time ‘AND’ B) the Couriers Delivery Time

A). PRODUCTION – (Please allow 2 to 3 days for your personalised item made to order)
Our aim is to manufacture and despatch your goods WITHIN 2 to 3 working days of receiving your order.
If you require an order for a specific date please do contact us before ordering so that we can advise and work best to suit your needs. More often than not, if your order is in early morning, we will print that same day!


B). COURIERS DELIVERY TIME – (Variable from 1 day to 4 days depending on your choice)
The majority of our customers choose the Standard 3 to 4 day Courier service at £3.95, but if you do need it quick, despite the high cost, the Fast Royal Mail service is the quickest. Royal Mail aim for 1 day but they do sometimes take 2 days for 1st class.
We do not profit from Post and Packing. It was once charged at the actual cost but with numerous price rises, we are now part subsidising this, and making a loss on delivery.

Examples of overall order times:-

NORMAL :-   Allowing 2 days for production PLUS a 3 to 4 day delivery,
this could be 5 to 6 "Working Days" overall

FAST :-   Allowing 2 days for production PLUS a 1 to 2 day delivery,
this could be 3 to 4 "Working Days" overall

We always notify you when your order has been despatched to help you determine when the parcel is likely to be delivered.


COSTS:- Delivery & Packing rates as follows:-
The Royal Mail and Couriers unfairly categorise Postal Tubes as medium size, despite being the same volume and weight as a small parcel. Hence the cost to send by post is unfairly high but we need to supply banners in tubes.

STANDARD MOST POPULAR = £3.95 Approx 5-6 working days overall (2 day production + 3 to 4 Day MyHermes Couriers)
UK Mainland & Northern Ireland  (Excludes following postcodes IM, HS, ZE)

STANDARD Other areas = £5.95 Approx 7-9 working days overall (2 day production + 5 to 7 day MyHermes Couriers)
*Scottish Highlands (HS), Isle of Man (IM), Shetlands (ZE)

FAST ROYAL MAIL = £6.50 Approx 3-4 working days overall (2 day production + 1-2 DAY delivery Royal Mail Post)
*UK Mainland, Northern Ireland, Scottish Highlands, Isle of Man


DELIVERY CHARGES for other areas, countries:-
We will try to supply anywhere it is possible to send a parcel.
Please contact us first and we can quote you on an individual basis.

**NOTE: Quoted Production time is a guideline only - Breakdowns, Supplier problems, Holiday periods, and circumstances beyond our control may extend the time guideline, but you will always be kept informed and advised of any unexpected delays and we will work to give you the best service possible.